The digital arms race
November 22, 2023/
🕑 2 min
Community banks and credit unions play a critical role in the geographies they serve.
But customers and members — the same ones you once considered a captive audience — are on the move. Today, you face fierce competition from non-traditional organizations, including digital-first banks, fintech, mobile payment platforms, and other challengers that are targeting your customers and members. Here are just a few sobering statistics:
